That text is the one your missed caller gets — in seconds, while they’re still deciding who to call next.
But what if nobody answers?
Then we bump.
Silence is where the money dies — a review never left, an estimate never answered. The system doesn't let either one sit.
The review follow-up
Hi Sarah — thanks for choosing Apex Plumbing Tuesday! How did we do?Review us on Google
…two days pass. No tap. No reply.
The bump: Hi Sarah, floating this back up — if we earned it, a quick Google review helps a small shop more than any ad we could buy. Takes 20 seconds:Review us on Google
★★★★★ Done!
Review posted — while you were on a ladder somewhere.
The estimate follow-up
Hi Mike — your estimate from Apex Plumbing: water heater swap, $1,850 all-in. It's good through Friday.
…two days of silence.
The bump: Mike — just making sure the estimate landed. Questions on it, or want us to hold you a slot this week?
Friday works. Book it.
Your phone buzzes: "Mike replied — your move." A dead estimate just became a booked job.
Estimate follow-up rides in the full Contractor Mob system — the review engine above is where most shops start.
✓
Every customer gets asked. Automatically, after every completed job.
✓
Nobody gets filtered. A low score alerts YOU instantly — and the customer still gets the same link. No games, Google-safe.
✓
Every review gets answered. Replies handled for you, in your shop's voice.
15 shops in the current pilot — month one is hands-on, so when the seats fill, this closes until the next round.
No contract. Cancel anytime. Month one includes a cleanup of the Google profile you already have. Want your numbers first? The one-page audit is free — text 781-650-8697. Questions? Text Rob — (781) 650-8697.